Complete the form below to check if your client is eligible for a Further Advance. We'll send you an email with the maximum amount your client is eligible for.

Things to consider

  • Your client can only apply for a Further Advance if they've had their lifetime mortgage for 12 months and have taken all the money in their drawdown facility if they had one.
  • The minimum amount they may be able to take is £5000. The interest rate may be different from the initial loan depending on the interest rates available at the time you request a Further Advance.
  • There are costs to consider when applying for a Further Advance and these are detailed in the Tariff of Charges (PDF: 96KB).

Before we can release any information relating to an account, we need to be sure that you have the correct authority. If we don’t already have your authority details, please call our customer services team on 03330 048 444, Monday to Friday, between 8.30am to 5.30pm. We may record and monitor calls. Call charges will vary.

Thank you

Your request has been successfully received, this is now with a member of our team who will review and email you within two working days.


Next steps

You don't need to contact us, but there may be instances where our team need to speak to you before proceeding. If further information is required, a member of our team will be in touch within two working days on the number you have provided on your form.

If you have any questions, please call our customer services team on 03330 048 444.or alternatively email

Do we already have authority to correspond with you on this account?

In order for us to correspond with you on this account we'll require the signed consent of our customer(s) using one of the following forms;

If you're looking to access information only please complete our Letter of Authority (PDF size: 88KB)

If you're looking to access information and transfer the future servicing rights of the account, you will need to complete our Change of Servicing Rights Form (PDF size: 155KB)

You can send this via post or email using the following details:

Email -
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA

Your details

These are your details that are required, which we should already have on record.

1st Line of address as stated on the application form.

Most convenient time to call

Note: Our opening hours are 8.30am to 5.30pm, Monday to Friday.

Account holder details

These are the account holder's details that are required, which we should already have on record. If joint account, please enter one of the account holder's details.

The loan account details can be found on the Offer of Loan Document or Annual Statement.

For example, health and wellbeing, sight or hearing impairment, financial difficulties or lifestyle changes. We follow a strict confidentiality code in relation to any medical and health information that is provided to us and this information is held securely and used solely to service and administer the loan so that we can ensure they receive the support needed.

Our Privacy Policy tells you how Legal & General collect and store your personal information. Our Privacy Policy can be accessed at