Business Quality Awards 2020

On the 6th February 2020, we announced the winners of our ninth Business Quality Awards (BQA) at Butchers Hall, London.

The BQA recognise and champion intermediaries who are putting customers at the heart of their business.

This year we introduced a new award for Strategic Partner Quality Performance, and we added new opportunities for companies of a range of sizes to win an Outstanding Customer Outcome award.

Take a look at this years shortlist and winners.

Join our winners

If you’d like to enter our next Business Quality Awards, entries will open in September 2020. Keep your eyes open for our announcement! To help you plan ahead, here’s a handy guide on How to win a BQA.

To find out more about these awards, or how the Distribution Quality Management team could help with your business, email: