Can I change the membership data after I’ve uploaded it?
If I upload the membership data in advance, when will I receive the account?
What happens if there’s a significant change in the data totals and the unit rate guarantee terms aren’t met?
My client has two policies for one scheme, one set up online and the other set up with the help of your in house team. Can I supply membership data for both policy accounts through ONIX?
If I press the renew button at the beginning of the process, will this automatically renew the policy?
I need a quote to change the policy basis, but I cannot find where can I find this option?
What is a category reference?
My firm uses more than one agency number and I’m finding it difficult to find my clients on ONIX?
Is there anyone I should take care to include or exclude from the membership data upload file?
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