Getting Started

If you’ve used our previous online systems, you could use the same details although you’ll need to set up a new password to meet the authentication process.

Download our ONIX user guide  for a walk-through of the entire process, from registration to submitting a quote.

You'll need an agency agreement and agency number.

If you are a member of a network or a larger firm, there is probably an established contract with Legal & General or even a master agency already set up. Your principal office should be able to help you get a sub-agency number.

If you are already authorised you should apply directly to us. Once you have an agency agreement with us and your agency number, please contact our Registration Team on 0370 050 0274 (option 2). We may record and monitor calls. Call charges will vary.

Yes. If you don't have a relationship with us already you'll need to apply for an agency number. Please contact our Registration Team on 0370 05 00274 (option 2). We may record and monitor calls. Call charges will vary.

Yes. Once you have a Legal & General agency number, you need to register to take advantage of our ONIX and other eServices. Please contact our Registration Team on 0370 050 0274 (option 2). We may record and monitor calls. Call charges will vary.

As part of the online registration to get access to ONIX, you can enter your UNIPASS certificate details.

To help arrange access they should contact our Registration Team on 0370 05 00274 (option 2). We may record and monitor calls. Call charges will vary.

If you share an agency number with the person who has left, you can continue to manage the application through to completion.
 
However, when someone leaves, they shouldn't pass on their login details and password. They should be revoked. You can't revoke someone's access yourself online, but our Registration Team can do it for you.

Our registration team can be contacted on 0370 050 0274 (option 2). Call charges may vary. We may record and monitor calls.

We can produce quotes covering a minimum of 10 employees with no maximum. Please let your account manager know if you need additional support with more complicated requirements, or require a quote for more than 5,000 employees.

No, ONIX is set up to accept your own data file to help save you time.

Yes, you can create a quote based on certain changes to help meet the needs of your client.

This may need to be checked by our underwriters to help provide a quote or when cover is being requested.

Yes, you can enter your own if the standard eligibility and earning options don’t meet your client’s needs.

This may need to be checked by our underwriters to help provide a quote or when cover is being requested.

You'll receive a notification to let you know when your quote is ready. The majority of quotes will be produced straightaway.

Occasionally there could be additional detail to consider where our team will need to review the requirements. We’ll aim to get your quote to you within three working days. You’ll be kept updated through ONIX of our progress.

ONIX is currently only designed for quotes to insure employees for lump sum life assurance or group income protection.

If you would like a quote for Critical Illness Cover, Flex, Voluntary, Dependant’s Pension (542kb pdf) or cover for Partners, email us group.protection@landg.com 

You can contact your Account Manager.

Alternatively, call 0345 026 0094. Monday to Friday 9am to 5pm.

We may record and monitor calls. Call charges will vary.