Welcome to our customer lounge
Information regarding your defined benefit pension
Why your pension has transferred to Legal & General
The trustees of your pension scheme have put in place an insurance arrangement that protects your retirement benefits.
Demystifying pension buyouts
When a final salary pension scheme secures its members’ benefits with an insurer, a number of positive things happen. We explain what this means for the pension scheme members.
New to Legal & General?
What happens next if your defined benefit pension has just transferred to us.
What is a defined benefit pension?
A defined benefit pension offers you a set benefit each year after you retire. This is usually based on the number of years that you worked for your employer and your salary while working. Sometimes this is your final salary, and sometimes an average of your salary over your career. How much retirement income you might receive is determined by the rules of the pension scheme, rather than the amount you’ve paid in plus any growth over time.
Consumer Duty
The Financial Conduct Authority has introduced a regulation, aiming to ensure good outcomes for consumers.
Frequently asked questions
Find out answers to some of the most common queries we receive.
Support
Pension Wise
Pension Wise is a government service from Money Helper that offers free, impartial guidance on a range of financial matters, including pensions.
Professional financial advice
Financial advisers can give you professional and independent advice for pension planning. You usually need to pay for their service.
Financial Conduct Authority
We’re regulated by the Financial Conduct Authority who aim to ensure that financial markets are honest, fair and effective so that consumers get a fair deal.
Resources and articles
Helping you understand your money better.
Videos
BBC Gardeners' World Live
We were delighted to return to BBC Gardener’s World Live in June for our flagship customer engagement event. Our team and customers share their thoughts.
Coming soon: My Account
To help you manage your pension, we are rolling out My Account, our online services platform. We will contact you when you can register.
Get in touch
If you’re contacting us by email, please remember not to send any personal, financial or banking information because email is not a secure method of communication.