Help and support for our Existing Insurance Customers
Visit our Home Insurance Hub for everything you need for making a claim, managing your account, getting in touch and more.
We're committed to giving excellent customer care. To help you find out more about your policy, how to make a claim, frequently asked questions and much more visit our support pages.
Find our latest COVID-19 updates and find out how to make a claim.
Find out how to make a claim on your existing policy or review our FAQs.
Need to make a claim on your existing policy?
Existing customer enquiries
Do you need help with your documents, updating your details or cancelling a policy? Use our online form or call us to get in touch.