Charges and fees

Find out how charges and fees might impact on your investments.

Note: All funds are subject to charges and expenses to cover the cost of running the funds. 

Charges and fees explained

Important customer notice

For customers who opened accounts before 2022

The transfer to Fidelity of the administration of investments held by most of our personal investing customers was completed in December 2021.
Find out more 

For our remaining personal investing customers, please be aware that holding your investment with us is not a long-term option, and some services are now limited. You can no longer:

  • Make new applications for our legacy ISAs, Junior ISA or Investment Account (also called a Unit Trust).
  • Make top-up investments into our legacy ISAs or Junior ISA.
  • Set up a Direct Debit payment into your investment(s).
  • Register to use My Account self-serve secure account (note. If you are already registered to use the service, you can continue to do so by logging in.

If you hold an ISA, Junior ISA and/or Investment Account (also called a Unit Trust), you can find your current term and conditions.

News update in January 2023: We are intending to close some Legal & General matured investments and the Cash ISA (Barclays). If you are affected by this latest change, you will receive an information pack in the post during the next few weeks. Please read the pack carefully as it gives you advance notice and further information of the changes. Find out more 

You can also contact us on 0370 998 0010 from the UK, or +44 (0) 2920 276 998 for international calls*.

*Open Monday to Friday 9am to 5pm. For international calls, call charges will vary. We will record and monitor calls.

Risk warning

Please remember the value of your investment and any income from it may fall as well as rise and is not guaranteed. You may get back less than you invest. Tax rules may change in the future and their tax advantages depend on your individual circumstances.