Insurance
Support and Contact
Need some help? Ask us a question below to find the information you need, or use My Account to view your policy details or update your personal data.

Insurance
Support and Contact
Need some help? Ask us a question below to find the information you need, or use My Account to view your policy details or update your personal data.
Home, Pet and Landlord products no longer sold or managed by us.
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Making a claim
Help when you need it
We understand it can be distressing when you need to make a claim.
We're here to make things as simple as they can be with a claims process that will take the pressure off you during this time.
We'll guide you through everything, step by step. You can rest assured that your claim will be treated individually and personally.
For more information on how to make a claim, please click on the relevant link below:
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Complaints
Let us know something has gone wrong
We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.
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Life Insurance and the cost of living
To help you make sense of what the cost of living means for your family finances and insurance needs, we’ve put together a quick guide to the cost of living crisis.